The Eagle Landing LLC, doing business as Duval Grand Event Venue, respects your privacy. This policy explains how we collect and use information through jacksonvillevenuecenter.com

​

Information We Collect

When you submit a contact or event inquiry form, we may collect your name, email address, telephone number, event details, requested dates, guest count, and other information you provide.

Our website may also collect limited technical information, such as your IP address, browser, device type, and pages visited.

​

How We Use Your Information

We may use your information to:

• Respond to hotel and event inquiries.

• Prepare proposals and schedule venue tours.

• Provide requested services

• Send promotional emails or text messages with your consent.

• Improve our website and services.

• Meet legal and security requirements.

 

Email and Text Marketing

You may unsubscribe from marketing emails using the link included in each email.

For text messages, message frequency may vary, and message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. Consent to receive marketing texts is not required to make a purchase or booking.

​

We do not sell personal information or share mobile numbers and text-message consent information with third parties for their own marketing.

​

Sharing Information

We may share information with trusted service providers that help operate our website, communications, and hotel or event services. We may also disclose information when legally required.

Third-party websites and reservation platforms, including Wyndham-operated services, maintain their own privacy policies.

​

Data Security and Retention

We use reasonable safeguards to protect personal information and retain it only as long as reasonably necessary for business or legal purposes. No electronic system can be guaranteed completely secure.

 

Your Choices

You may contact us to request access, correction, or deletion of your information, subject to applicable law. You may withdraw marketing consent at any time.

​

Children’s Privacy

Our website is not directed toward children under 13, and we do not knowingly collect their personal information.

​

Policy Updates

We may update this policy periodically. We will post any changes on this page with a revised effective date.